I'm hopeful for the first time in years
It's really important to us that the people we support are receiving a good service and being positively impacted by our work. We send a detailed evaluation form out to prisoners every year, asking for their feedback and rating their experience and how having a volunteer befriender has affected them.
You can read our annual service evaluation reports here
In a recent mid-year survey:
I have much more confidence and hope for the future. My sense of self-worth is greatly increased. I have someone I can share things with who will not judge me and can show empathy