Volunteer survey report 2025

As part of Volunteers' Week, we are delighted to launch our 2025 Volunteer Survey report.

This report analyses the results of a survey our volunteers completed earlier this year, providing feedback on their experience of volunteering with us. 

The headline data shows us that:

• The majority of respondents are befriending two people in prison
• Respondents send on average 1.4 letters/emails to their befriendees per month
• 46% of respondents had visited their befriendee(s) in prison in the last year
• 94% were satisfied/very satisfied with their volunteering experience
• 95% were likely/very likely to recommend volunteering with us to other people
• 99% were likely/very likely to continue volunteering with us this year

The report also features a section at the end full of quotes from volunteers about the impact that they think their befriending has, and descriptions of their most positive moments.  It's worth taking a few minutes to read through these heartfelt comments. 

We hope you enjoy reading the report.

Click here to download the report.

If the report inspires you to think about volunteering then you can find out more here: https://www.newbridgefoundation.org.uk/volunteer